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Membership
An Introduction to the Healthcare and Retirement Village Association
of South Africa
HERVASA was established to market the resident-funded retirement village industry and housing
estates in South Africa, as well as to protect residents within these villages. This primary
objective is maintained by:
- Sustaining high standards for all contributors in the industry,
- Providing guidance to all levels of Government, Legislative Authorities, and other businesses,
on all issues concerning resident-financed retirement villages and housing estates.
- Promoting the excellent status of members of HERVASA
- Sustaining the free trading of ideas and teamwork between members by means of the annual forum.
- Accumulating and examining information on the industry and using this information for the
benefit of all potential clients within the industry as well as making it available to members
via our internet resource center and head office support team
- Creating and sustaining public awareness as to the advantages of retirement village and housing
estate living.
As an Association, our aspiration to sustain high industry standards has been realised by the
design and acceptance of our Code of Practice and ethics and Standards for members.
Benefits of HERVASA
What is HERVASA offering?
- It is a life of freedom within a sanctuary of personal, medical and financial security. It is a
supreme residential option, a substitute for the loneliness of isolation and the corrosion of
worry.
- It is a sense of direction in a perplexed and possibly bereaved situation.
- It is the independence to realise your own dreams without daily household tasks that can be
physically and mentally exhausting or mentally boring. It is the movement from an unused and
demanding house to a release from its responsibility.
- It is an entrée to entertainment, occupation and services that are too expensive for
individuals but affordable to groups.
- It is living in your own home and surroundings, but free from the burden of all maintenance.
It is creating an entire new environment for you.
HERVASA is able to provide you with a first class residential option managed by people and
organisations committed to maintaining high standards and offering quality service.
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Do you have protection when choosing a HERVASA Village?
Yes. By making your home within a HERVASA member village or estate, you are protected by the laws
and conditions of our Code of Practice and Accreditation procedures. This Code has been designed
for your protection and to help you better understand the issues and ethics which are important in
selecting a resident-financed retirement village or housing estate.
MEMBERS OF OUR ASSOCIATION ARE COMMITTED TO STANDARDS OF QUALITY SO LOOK FOR OUR ACCREDITATION
CERTIFICATE.
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The realistic effect of the code of Practice and Standards
The establishment of a Code of Practice and Standards for retirement villages and housing estates within South
Africa has produced the following practical conclusion:
- All resident-financed retirement village and estate sponsors, owners and managers are presented
with a set of conditions that are considered to be ethical practice in the promotion, sale and
operation of retirement villages and housing estates in South Africa.
- Members of the general public, Government Departments and Local Authorities, as well as other
involved parties, are better educated on the important conditions relating to the promotion, sale
and operation of retirement villages and housing estates in South Africa.
- Members of HERVASA are required to fully comply with the Code of Practice and Standards as a
condition of membership.
- An easily accessed and inexpensive method for resolving disagreements between residents, or
disagreements between a resident and management, is contained in the Code. Members of HERVASA
are required to follow this method of disagreement resolution as part of their conformity within
the Code.
- An Evaluation Authority is established under the Code of conformity to investigate and make
requests, decisions or recommendations regarding any complaint relating to the Code. The
offending village must act in accordance with the Review Authority Decision.
- The Code of Practice does not in any way replace or detract from the individual common law
rights that every individual resident’s deed of sale provides.
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Look for the HERVASA Certificate of Membership
- IT MAKES ALL THE DIFFERENCE AND GIVES YOU PEACE OF MIND WHEN MOVING TO A HERVASA ACCREDITED
HOUSING ESTATE OR RETIREMENT VILLAGE
SIGN-UP AS A VILLAGE/HEALTHCARE MEMBER!
SIGN-UP AS A SERVICE PROVIDER!
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